High confidence · Latest 100 of 2.6M total reviews analyzed

Frustrated

Recent user voice shows a frustrated sentiment. Users appreciate content quality, but report subscription and billing issues and navigation and ui frustrations.

Rating: 4.8

Reviews: 2.6M

Confidence: high

How did the latest release land?

Overall
4.7/ 5
(2.6M)
Current version
4.8/ 5
+0.1 vs overall
(1.9M)
Main signal post-update: content Quality.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Content Quality
    • The sleep stories, meditations, and soundscapes are amazing.
    • Tamara’s Calm often poignant reflection on life helps create an oasis or respite.
Complaint

Common complaints

  • Subscription and Billing Issues
    • I canceled my subscription but still got charged even after I cancel weeks in advance.
    • They charge you $80 for the next 12 months after just a few days.
  • Navigation and UI Frustrations
    • The organization is completely unintuitive... search feature make it almost impossible to find what you’re looking for.

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Calm, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0