High confidence · Latest 100 of 397.6K total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate comprehensive vehicle history, but report app stability and freezing and feature regression.
Rating: 4.8
Reviews: 397.6K
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(397.7K)Current version
4.9/ 5
+0.0 vs overall
★★★★★
(368.1K)Main signal post-update: comprehensive Vehicle History.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Comprehensive Vehicle History
- “great way to find a car if the history is important factor”
- “great at keeping the maintenance history on vehicles”
Complaint
Common complaints
- App Stability and Freezing
- “App freezes everytime I click into CARFAX report.”
- “The newest update causes the app to crash every time I click on a car listing.”
- Feature Regression
- “The app was great before you decided to update and remove save searches.”