High confidence · Latest 66 of 101 total reviews analyzed · Based on 101 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate mobile documentation and scheduling tools provide a functional alternative to paper-based tracking for field staff, but report constant background location tracking drains battery life and raises significant privacy concerns for employees and unreliable clocking functionality and frequent application crashes disrupt daily work routines for field staff.
Rating: 2.1
Reviews: 101
Confidence: high
How did the latest release land?
Overall
3.1/ 5
★★★★★
(837)Current version
2.1/ 5
-1.1 vs overall
★★★★★
(169)Main signal post-update: constant background location tracking drains battery life and raises significant privacy concerns for employees.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Mobile documentation and scheduling tools provide a functional alternative to paper-based tracking for field staff
- “Users appreciate the ability to manage schedules and documentation digitally”
- “Staff report that the application helps maintain communication with the office”
Complaint
Common complaints
- Constant background location tracking drains battery life and raises significant privacy concerns for employees
- “Users report rapid battery depletion during long shifts due to persistent background activity”
- “Employees express discomfort with the application tracking their location outside of work hours”
- Unreliable clocking functionality and frequent application crashes disrupt daily work routines for field staff
- “Staff report the application fails to record clock-in or clock-out times accurately”
- “Frequent crashes during shift transitions force users to manually correct their time entries”
Request
Most requested
- Granular control over location permissions to ensure tracking only occurs during active work shifts
- “Users request the ability to disable tracking when off the clock”
- “Staff suggest that location services should only be active during the clock-in window”