Low confidence · Latest 70 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate professional and empathetic care from individual practitioners keeps patients engaged with the service, but report persistent application launch failures and freezing screens prevent users from accessing critical mental health care.
Rating: 4.6
Reviews: 99
Confidence: low
How did the latest release land?
Overall
4.6/ 5
★★★★★★
(44.5K)Current version
4.6/ 5
+0.0 vs overall
★★★★★★
(32.1K)Main signal post-update: professional and empathetic care from individual practitioners keeps patients engaged with the service.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Professional and empathetic care from individual practitioners keeps patients engaged with the service
- “High quality interactions”
- “Positive outcomes”
Complaint
Common complaints
- Persistent application launch failures and freezing screens prevent users from accessing critical mental health care
- “Hangs on logo”
- “Blank purple screens”