High confidence · Latest 100 of 143 total reviews analyzed · Based on 143 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate free tier access provides reliable privacy and security for casual browsing needs and high-speed connection performance exceeds expectations for a free vpn service, but report connection instability and freezing issues frequently disrupt browsing sessions post-update and customer support responsiveness and refund policy enforcement fail to meet subscriber expectations.
Rating: 4.6
Reviews: 143
Confidence: high
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(958K)Current version
4.6/ 5
-0.1 vs overall
★★★★★★
(44.6K)Main signal post-update: connection instability and freezing issues frequently disrupt browsing sessions post-update.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Free tier access provides reliable privacy and security for casual browsing needs
- “Users appreciate the availability of a free service that maintains privacy standards”
- High-speed connection performance exceeds expectations for a free VPN service
- “Multiple users note that connection speeds are faster than anticipated for free tiers”
Complaint
Common complaints
- Connection instability and freezing issues frequently disrupt browsing sessions post-update
- “Users report the app hangs or fails to maintain active connections after recent updates”
- Customer support responsiveness and refund policy enforcement fail to meet subscriber expectations
- “Users express frustration with the lack of assistance regarding technical failures”
Request
Most requested
- Manual server selection for free tier users to improve connection reliability
- “Users request the ability to choose specific free server locations rather than random assignment”