Report updated May 11, 2026
Chatwoot
For small to medium-sized business teams requiring mobile access to customer support channels and internal collaboration tools.
Overview · Full Intel report in progress
Chatwoot is an established business app that is completely free. With a 4.1/5 rating from 13 reviews, it shows polarized user reception.
What is Chatwoot?
Current Momentum
v4.5
No release notes available.
Competition
Rivals identification in progress
7-Day Rank Pulse 🇺🇸
BusinessNo ranking data
Rating Pulse 🇺🇸
What makes this app unique?
What Does It Look Like?
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What Are The Key Features?
Allows users to respond to customer inquiries and potential leads instantly from any location.
Provides instant alerts for new messages and team updates to maintain operational awareness.
Enables access to custom extensions and customer profile information directly within the conversation action menu.
Facilitates team communication by allowing users to share insights and updates regarding customer conversations.
How much does it cost?
Who Built It?
Providing businesses with an open-source, omnichannel customer support platform. Streamlining team collaboration and lead engagement through integrated AI assistance.
Portfolio
1
Apps
Explore the full Chatwoot report
Portfolio breakdown, audience, momentum, and every app published by Chatwoot.
Analysis in progress, available soon
What do users think recently?
Analysis in progress, available soon
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
Analysis in progress, available soon
What is the competitive landscape for Chatwoot?
How's The Business Market?
How does it evolve in the Business market?
Rank progression
4 active rankings tracked — 30-day window
Strategic analysis coming soon
SWOT, key takeaways & outlook
The outtake for Chatwoot
Key Takeaways
While the app offers a robust, flexible interface for multi-channel support, users report technical friction regarding media handling and notification synchronization.
Where Is It Heading?
Trend analysis
Available very soon