Claude by Anthropic user reviews, decoded
High confidence · Latest 120 of 21.3K total reviews analyzed
The recent review mood reads frustrated. Users appreciate the core ai model provides high-quality, human-like responses that outperform competitors for creative writing and coding tasks and academic researchers find the ai assistant helpful for summarizing information and clearing up complex doubts during study sessions, but report aggressive message limits and usage caps frustrate users who feel the free and paid tiers are too restrictive.
Rating: 4.7
Reviews: 21.3K
Confidence: high
The latest update claims to squash bugs, but user reports of maintenance errors, sync issues, and support failures remain active in the post-update period.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- The core AI model provides high-quality, human-like responses that outperform competitors for creative writing and coding tasks
- Academic researchers find the AI assistant helpful for summarizing information and clearing up complex doubts during study sessions
Common complaints
- Aggressive message limits and usage caps frustrate users who feel the free and paid tiers are too restrictive
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 21,278 reviews. Updated regularly.