Client Video - Online Therapy user reviews, decoded
High confidence · 58 reviews analyzed · Based on 58 reviews. Signal may be noisy.
Fresh user feedback skews frustrated. Users appreciate video call reliability and security compliance provide a stable foundation for remote therapy sessions, but report microphone permission errors prevent users from accessing the app entirely on mobile devices.
Rating: 2.8
Reviews: 58
Confidence: high
The latest update failed to resolve the long-standing microphone permission errors, which remain the primary driver of negative sentiment in recent reviews.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Video call reliability and security compliance provide a stable foundation for remote therapy sessions
Common complaints
- Microphone permission errors prevent users from accessing the app entirely on mobile devices
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 58 reviews. Updated regularly.