High confidence · Latest 100 of 104.3K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate ease of use and general performance, but report technical instability and crashes and account and login issues.
Rating: 4.9
Reviews: 104.3K
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(108.2K)Current version
4.9/ 5
+0.0 vs overall
★★★★★
(34.6K)Main signal post-update: ease of Use.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Ease of Use
- “Easy to navigate”
- “I love this new upgrade of the app, it is easier and fast to use it.”
- General Performance
- “The has been updated and it works really well.”
- “Running well!”
Complaint
Common complaints
- Technical Instability and Crashes
- “Slowest app ever made”
- “half of the time it crashes in the middle of a flight search”
- Account and Login Issues
- “Acceder a tu cuenta previamente creada es imposible”
- “very difficult to recover password after not using for a while”
- Localization and Payment Limitations
- “it shows flights in MXN and only allowed to pay with a mexican bank”
- “Major countries (such as United Kingdom) not listed in the app when attempting to pay”