| Core Identity |
| Developer | Danielle Jackson | BJ's Wholesale Club | Family Dollar | Dolgencorp, LLC | ALDI International Services GmbH & Co. oHG | The Kroger Co. | RoMa LLC |
| Category | Shopping | Shopping | Shopping | Shopping | Shopping | Shopping | Shopping |
| Platform | iOS | iOS | iOS, Android | iOS, Android | iOS, Android | Android, iOS | iOS, Android |
| Store Metrics |
| Rating | 4.7 / 5 | 4.8 / 5 | 4.8 / 5 | 4.8 / 5 | 4.8 / 5 | 4.8 / 5 | 4.8 / 5 |
| Ratings Count | 499 | 940,103 | 655,567 | 1,026,280 | 110,724 | 1,268,420 | 222,041 |
| Price | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Nov 12, 2024 | Oct 21, 2017 | Jun 5, 2017 | Sep 20, 2012 | Jul 1, 2011 | Nov 30, 2010 | May 16, 2019 |
| Last Updated | Apr 29, 2026 | Apr 3, 2026 | Apr 23, 2026 | Apr 2, 2026 | Apr 8, 2026 | Apr 21, 2026 | Mar 23, 2026 |
| Sentiment & Reviews |
| Sentiment | negative | mixed | negative | negative | - | terrible | - |
| Score | 35/100 | 65/100 | 25/100 | 25/100 | - | 15/100 | - |
| Praises | - Price data accessibility provides significant time and effort savings for regular Costco shoppers
| - Express checkout and order ahead features significantly reduce time spent during in-store shopping trips
| - Value proposition of discounted products and food items remains a primary draw for frequent shoppers
| - Digital coupon clipping provides significant savings on household essentials and laundry products
| - | - In-store payment integration via Plus Card QR code simplifies the checkout process for regular shoppers
- Helpful store staff and positive in-store interactions maintain brand loyalty despite digital app failures
| - |
| Complaints | - Inaccurate inventory reporting leads to wasted trips and frustration for users visiting warehouses
- Aggressive paywall implementation restricts core search functionality behind high annual subscription costs
| - Authentication loops and persistent login errors prevent users from accessing coupons or completing checkout flows
| - Coupon clipping functionality fails to load or register, preventing users from accessing advertised store discounts
| - Persistent login failures and account lockouts prevent users from accessing digital coupons
| - | - Persistent shopping list synchronization failures and item disappearance frustrate users during in-store shopping trips
- Frequent app crashes and authentication errors prevent users from accessing coupons and account information
- Redesigned navigation buries essential features like the loyalty card and shopping list under excessive taps
| - |
| Requests | - Barcode scanning functionality to identify products directly from the warehouse shelf
| - Continuous in-app scanning capability for self-checkout to match the functionality of competing wholesale clubs
| - Automatic application of digital discounts at the register to bypass unreliable coupon clipping mechanics
| - Support for older mobile operating systems to maintain access for budget-conscious shoppers
| - | - Direct in-app communication channel for reporting store issues and providing feedback to customer service
- Simplified digital coupon application that automatically triggers discounts at checkout without manual clipping
| - |
| Strategic Intel |
| Strengths | - Location-specific price comparison data across 600+ warehouses
- Receipt-based price adjustment tracking provides tangible cash-back value
| - Location-aware In-Club Mode increases physical shopping engagement
- ExpressPay reduces checkout friction for high-volume shoppers
| - Physical store footprint drives high-frequency retail traffic
- Coupon-clipping utility creates a direct retention loop
| - myDG Wallet centralization creates switching costs through user-specific coupon history
- Cart Calculator reduces checkout friction for budget-sensitive shoppers
| - | - Loyalty-fuel feedback loop increases switching costs
- In-store payment integration embeds app into physical checkout
- Pharmacy utility captures high-frequency health visits
| - |
| Weaknesses | - High annual subscription cost for basic search features
- Inaccurate inventory reporting causes physical store frustration
- Technical instability including empty screens
| - Persistent authentication loops block core coupon access
- Manual coupon clipping creates unnecessary friction
- Post-update cart loss erodes user trust
| - Persistent app freezing during coupon navigation
- Authentication failures blocking account access
| - 0.12★ Android-iOS rating gap indicates platform-specific technical debt
- Forced OS-update requirements alienate users on older hardware
| - | - High-frequency list synchronization failures
- Authentication instability post-update
- Navigation redesign increases interaction cost for core features
| - |
| Pricing | freemium | free | free | free | free | freemium | free |
| Momentum | Active | Intense | Active | Maintenance | Intense | Active | Intense |
| Update Cadence | 5 versions, 4 majors/6mo, ~11d avg | 5 versions, ~6d avg | 5 versions, ~7d avg | 5 versions, ~16d avg | 5 versions | 5 versions, 3 majors/6mo, ~3d avg | 5 versions |
