High confidence · Latest 120 of 199 total reviews analyzed · Based on 199 reviews. Signal may be noisy.

Frustrated

Recent user voice shows a frustrated sentiment. Users appreciate mobile banking accessibility provides convenient account management for users on the go, but report persistent white screen bug after login prevents access to core account features.

Rating: 4.8

Reviews: 199

Confidence: high

How did the latest release land?

Overall
4.8/ 5
(6.2M)
Current version
4.8/ 5
+0.0 vs overall
(5M)
Main signal post-update: mobile banking accessibility provides convenient account management for users on the go.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Rating over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Releases:MajorMinorPatch3 releases in range

Review themes

Praise

What users love

  • Mobile banking accessibility provides convenient account management for users on the go
    • Users appreciate the ability to check balances and manage accounts remotely
Complaint

Common complaints

  • Persistent white screen bug after login prevents access to core account features
    • Users report a blank screen appearing immediately after authentication
Request

Most requested

  • Dark mode implementation to reduce eye strain during late night banking sessions
    • Users specifically request a dark theme to improve visual comfort

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Bank of America Mobile Banking, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0