| Core Identity |
| Developer | CBN Secure Technologies Inc. | Duo Security LLC | Microsoft Corporation | Apple | Google LLC | Alclear, LLC |
| Category | Utilities | Business | Productivity | Finance | Finance | Travel |
| Platform | iOS, Android | iOS, Android | iOS, Android | iOS | Android, iOS | Android, iOS |
| Store Metrics |
| Rating | 4.6 / 5 | 4.9 / 5 | 4.7 / 5 | 4.8 / 5 | 4.7 / 5 | 4.7 / 5 |
| Ratings Count | 8,710 | 2,057,525 | 641,284 | 7,096,589 | 4,522,221 | 493,035 |
| Price | Free | Free | Free | Free | Free | Free |
| Release Date | Apr 1, 2024 | Mar 8, 2011 | May 30, 2015 | Mar 26, 2019 | Feb 12, 2019 | Sep 5, 2019 |
| Last Updated | Feb 12, 2026 | Apr 7, 2026 | May 4, 2026 | Dec 12, 2025 | May 4, 2026 | Apr 13, 2026 |
| Sentiment & Reviews |
| Sentiment | - | negative | mixed | mixed | mixed | mixed |
| Score | - | 40/100 | 45/100 | 45/100 | 45/100 | 46/100 |
| Praises | - | - Simplicity and Ease of Use
| - Efficient and reliable multi-factor authentication process provides a secure one-stop shop for all accounts
- Visual number matching interface removes the cognitive load of manually typing complex authentication codes
| - Convenient digital storage of concert tickets and membership cards reduces physical wallet clutter for users
| - Secure payment storage and tap-to-pay functionality provide a convenient daily experience for mobile users
| - Ease of Registration
- Airport Efficiency
|
| Complaints | - | - Update and Installation Failures
- Account Lockouts and Migration Issues
| - Circular authentication loops occur when the app requires itself to verify a new device login
- Account data fails to migrate when users transition to new mobile hardware devices
| - Opaque identity verification processes prevent users from accessing funds during urgent financial needs
| - Post-update technical regressions cause app crashes and prevent users from adding or verifying bank cards
| - Customer Support Failures
- Passport Scanning Issues
|
| Requests | - | - | - Manual recovery options like text-based codes are requested to break the device-locked authentication loop
| - Ability to add custom notes to individual credit cards for better transaction tracking
| - Direct funding options from banking applications would provide better control over personal debit card usage
| - |
| Strategic Intel |
| Strengths | - Encryption-based anti-fraud prevents unauthorized duplication
- Offline-access capability ensures utility in low-connectivity environments
- Privacy-focused sharing allows selective data disclosure
| - Massive install base with 2M+ ratings
- Verified Push prevents MFA fatigue attacks
- Native Wear OS and Apple Watch support
| - System-level integration with Microsoft Entra and 365 services
- Passwordless biometric hardware verification for secure sign-ins
- Centralized management of personal and organizational accounts
| - Biometric-gated hardware access ensures high-security credential storage
- System-level integration replaces default assistant triggers
- Ecosystem network effects drive high user retention
| - System-level Android integration replaces default assistant on hardware-mapped triggers
- Ecosystem network effects driven by 35M MAU across Workspace integrations
| - Physical biometric pod infrastructure
- Multi-vertical utility (Airports + Stadiums)
- High brand recognition in US travel
|
| Weaknesses | - Requires physical ID as a primary backup
- Lacks integration with major digital wallet ecosystems
- Limited utility beyond identity verification
| - Broken Android update cycle (high-frequency complaint)
- High-friction device migration/recovery process
- Notification latency on cellular data
| - Circular authentication loops on new devices
- No clear account data migration path for hardware upgrades
- Reliance on the app for its own authorization
| - Opaque identity verification failures block critical fund access
- Inconsistent customer support availability for transaction issues
- Lack of granular transaction detail for dispute resolution
| - Premium tier missing compared to category median
- 0.7★ Android-iOS rating gap on majority Android base
- Mandatory security requirements frustrate users
| - Unresponsive customer support
- Passport scanning technical friction
- Android performance parity issues
|
| Pricing | free | free | free | free | free | freemium |
| Momentum | Active | Maintenance | Active | Maintenance | Active | Active |
| Update Cadence | 5 versions | 5 versions, ~11d avg | 5 versions, ~12d avg | 1 versions | 5 versions, 1 majors/6mo, ~13d avg | 4 versions, 1 majors/6mo, ~11d avg |
