MyFrontier is a self-service utility app for Frontier Communications customers to manage internet, TV, and voice accounts. It enables users to handle administrative tasks like payments and plan upgrades while providing real-time visibility into service appointments and installations.
Overview · Full Intel report in progress
The App DNA
What makes this app unique?
For Existing Frontier High-Speed Internet, TV, and Voice service subscribers.
What does it look like?
Key features
Allows users to make payments, modify account details, and upgrade service plans or add-ons without phone support.
Provides real-time updates on installation progress, order tracking, and direct messaging with service technicians.
Enables users to modify service appointments to better align with their personal schedules.
Offers integrated troubleshooting via a virtual assistant and access to a comprehensive Help Center.
Delivers personalized discounts, offers, and rewards to customers based on their account usage.
How much does it cost?
Velocity
Intense developmentShow more...
5 versions in history. Development pace: intense.
Who built it?
Frontier Communications
4 apps tracked · Utilities
Secure by Frontier
Frontier Content Anywhere
Frontier CommunicatorUser Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for MyFrontier
How's the Utilities market?
The rivals identified
The Analyst's Read
Key takeaways for MyFrontier
Where is it heading?
Bottom line
The app serves as a centralized digital hub for Frontier customers to manage their services and support needs autonomously.
Report last updated