Frontier Communications
For residential and business telecommunications subscribers using Frontier internet, TV, or voice services.
MyFrontier
Snapshot
Who is Frontier Communications?
Providing Frontier Communications customers with self-service account management and digital security tools to streamline connectivity.
Target audience
Rivals analysis in progress
Portfolio
Free 4Last updated
MyFrontier
v4.32.2
4mo ago
Publisher DNA
What defines Frontier Communications?
Publisher DNA
Primary focus
Telecommunications utilities and B2B service tools
Scale
indie
Target audience
Residential and business telecommunications subscribers using Frontier internet, TV, or voice services.
Signature Patterns
- •Primary focus on self-service utilities for existing service subscribers
- •Integration of real-time logistics, such as technician tracking and appointment scheduling
- •Bundling of digital security tools including password management and device protection
- •B2B extension through specialized communication and industry-specific management tools
- •Monetization via free access for existing service subscribers (B2B2C model)
Portfolio momentum
Maintained a high update frequency with 8 releases across 4 apps in the last 6 months, ensuring the entire active portfolio remains current.
Portfolio
What does Frontier Communications ship?
Apps
4 apps analysed
Single-market publisher, every app ships only to United States.
Based on 1 of 4 apps with localized market data, more coverage rolling in as scans complete · last scanned .
Americas (1)
- United States1 / 1
Core markets (1/1 apps)
The Analyst's Read
The bottom line on Frontier Communications
Bottom line
Frontier is a prime example of an incumbent using mobile utility to defend its core subscription business. Their high ratings indicate a successful UX strategy that effectively offloads high-cost support interactions to a self-service mobile channel.
Frequently asked questions
How many apps does Frontier Communications publish?
What kind of apps does Frontier Communications make?
What is Frontier Communications's top app?
In how many countries are Frontier Communications's apps available?
What fed this analysis
- Apps analyzed:
- 4
- With full intel:
- 0
- With overview:
- 4
- Website scraped:
- yes
- Social presence:
- yes