| Core Identity |
| Developer | Google LLC | Microsoft Corporation | Box, Inc. | AMZN Mobile LLC | Dropbox, Inc. | Mega Limited | Proton AG | IDRIVE INC | Internxt |
| Category | Productivity | Productivity | - | - | Productivity | - | Productivity | - | - |
| Platform | Android, iOS | Android, iOS | - | - | iOS | - | iOS | - | - |
| Store Metrics |
| Rating | 4.7 / 5 | 4.7 / 5 | - | - | 4.8 / 5 | - | 4.0 / 5 | - | - |
| Ratings Count | 22,841 | 485,259 | - | - | 815,551 | - | 860 | - | - |
| Price | Free | Free | - | - | Free | - | Free | - | - |
| Release Date | Nov 9, 2020 | Dec 13, 2011 | - | - | Sep 29, 2009 | - | Dec 7, 2022 | - | - |
| Last Updated | Apr 28, 2026 | May 11, 2026 | - | - | Apr 20, 2026 | - | Apr 16, 2026 | - | - |
| Sentiment & Reviews |
| Sentiment | negative | negative | - | - | mixed | - | mixed | - | - |
| Score | 35/100 | 25/100 | - | - | 48/100 | - | 45/100 | - | - |
| Praises | - Integration with Google account services provides a reliable and convenient storage management experience for users
| - Convenient file access across multiple devices keeps professional workflows moving for long-term subscribers
| - | - | - Reliability & Accessibility
- Cross-Platform Syncing
| - | - Privacy and Security
- Cross-Platform Sync
| - | - |
| Complaints | - Subscription and billing management issues create significant friction regarding unauthorized charges and refund requests
| - Forced migration from the standalone scanning app creates friction and reduces document quality for users
- Broken video playback controls prevent full screen viewing and playback speed adjustments post-update
| - | - | - Pricing & Storage Tiers
- Aggressive Upselling
| - | - Performance and Stability
- File Management Limitations
| - | - |
| Requests | - Granular storage plan options are requested to better align with actual user data consumption needs
| - Simplified navigation to return to the root directory without repetitive back button usage
| - | - | - | - | - | - | - |
| Strategic Intel |
| Strengths | - System-level Android integration replaces default backup triggers
- Unified storage management across Workspace apps creates high switching costs
- Editors' Choice badge sustains organic install velocity
| - Ecosystem network effects driven by deep Windows and Office integration
- Personal Vault security serves as a high-value differentiator for enterprise users
| - | - | - Superior third-party integrations (Slack, Adobe, Zoom)
- High sync reliability and instant replication
- Advanced file recovery with Dropbox Rewind
| - | - End-to-end encryption (E2EE) for files and metadata
- Swiss legal jurisdiction providing superior privacy protection
- Open-source transparency and verified security audits
| - | - |
| Weaknesses | - Premium tier pricing exceeds category median
- Support accessibility relies on automated loops
- No 'Secure Folder' equivalent for sensitive files
| - 0.1★ rating gap between iOS and Android
- High-frequency complaints regarding background sync reliability
- Forced migration from standalone scanning tool creates user friction
| - | - | - Restrictive 2GB free storage tier
- Aggressive in-app promotion UI (4+ pop-ups)
- Technical bugs in 2FA/Login systems
| - | - Poor mobile performance and slow loading times
- Frequent UI freezing and stability issues
- Lack of basic file management features (batch selection, drag-and-drop)
| - | - |
| Pricing | subscription | freemium | - | - | subscription | - | freemium | - | - |
| Momentum | Active | Active | - | - | Maintenance | - | - | - | - |
| Update Cadence | 5 versions, ~7d avg | 5 versions, 1 majors/6mo, ~10d avg | - | - | 3 versions, ~21d avg | - | - | - | - |
