High confidence · Latest 67 of 117 total reviews analyzed · Based on 117 reviews. Signal may be noisy.

Frustrated

Recent user voice shows a frustrated sentiment. Users appreciate intuitive navigation and detailed event information provide value for convention attendees, but report scheduling logic prevents adding overlapping events even when users explicitly confirm the action and forced auto-update loops and connection errors render the app unusable during live events.

Rating: 4.2

Reviews: 117

Confidence: high

How did the latest release land?

Overall
4.2/ 5
(7.8K)
Current version
4.7/ 5
+0.5 vs overall
(3.7K)
Main signal post-update: intuitive navigation and detailed event information provide value for convention attendees.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Rating over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Releases:MajorMinorPatch5 releases in range

Review themes

Praise

What users love

  • Intuitive navigation and detailed event information provide value for convention attendees
    • Users appreciate the ease of finding event schedules and room locations
    • The depth of information provided for panels and guest speakers is frequently cited as helpful
Complaint

Common complaints

  • Scheduling logic prevents adding overlapping events even when users explicitly confirm the action
    • Users report that the app ignores the add anyway command for conflicting time slots
    • The inability to manage a custom itinerary during busy events causes significant user frustration
  • Forced auto-update loops and connection errors render the app unusable during live events
    • Modal windows that cannot be dismissed block access to schedules in low-connectivity environments
    • Frequent unknown error messages force users to clear cache or reinstall to access guidebooks
  • Unreliable data persistence causes saved schedules to disappear after closing the application
    • Users report losing hours of itinerary planning after relaunching the app
    • The lack of local storage reliability forces attendees to revert to paper guides
Request

Most requested

  • Offline access mode to view downloaded schedules without requiring an active internet connection
    • Users request the ability to bypass loading screens when the device is offline
    • Attendees note that venue bandwidth often prevents the app from functioning as intended
  • Optional update settings to prevent blocking access during critical event hours
    • Users want to disable mandatory guide updates that interrupt the user experience
    • Attendees suggest warning users about outdated schedules instead of blocking the interface

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AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Guidebook, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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