High confidence · Latest 100 of 13.4K total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate content selection and competitive pricing, but report app stability and crashes and poor user experience.
Rating: 2.0
Reviews: 13.4K
Confidence: high
How did the latest release land?
Overall
2.2/ 5
★★★★★
(13.4K)Current version
2.0/ 5
-0.1 vs overall
★★★★★
(5.1K)Main signal post-update: app Stability and Crashes.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Content Selection
- “I love that they have the entire Lupin series!”
- “Awesome very happy with the unique offerings available that I have not seen on other apps.”
- Competitive Pricing
- “Cheap enough subscription to have both [with Crunchyroll] too.”
Complaint
Common complaints
- App Stability and Crashes
- “doesn't work at all idk what they did to it but it doesn't even load the home page”
- “The app is garbage and hard to use. The constantly crashes or spins infinitely.”
- Poor User Experience
- “overall navigation and ui is horrid.”
- “The UI is clunky... it closes out and acts like I just opened the app for the first time.”
- Billing Issues
- “They double billed me on Android and Apple.”