High confidence · Latest 100 of 123 total reviews analyzed · Based on 123 reviews. Signal may be noisy.

Upset

Recent user voice shows a upset sentiment. Users appreciate remote temperature control functionality provides significant convenience for managing home comfort while away from the property, but report frequent forced logout cycles and credential rejection errors prevent users from accessing basic thermostat controls.

Rating: 4.1

Reviews: 123

Confidence: high

How did the latest release land?

Overall
4.5/ 5
(594.9K)
Current version
4.6/ 5
+0.1 vs overall
(562.6K)
Main signal post-update: remote temperature control functionality provides significant convenience for managing home comfort while away from the property.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Remote temperature control functionality provides significant convenience for managing home comfort while away from the property
    • Users appreciate the ability to adjust thermostat settings from outside the home
    • Remote access is frequently cited as a primary benefit for daily comfort management
Complaint

Common complaints

  • Frequent forced logout cycles and credential rejection errors prevent users from accessing basic thermostat controls
    • Users report being repeatedly signed out and unable to log back in
    • Credential errors force users to reset passwords frequently to regain access
Request

Most requested

  • Dark mode interface option requested to prevent eye strain during middle-of-the-night thermostat adjustments
    • Multiple users request a dark mode for night-time usage
    • Bright white interface is described as blinding when used in dark rooms

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Resideo - Smart Home, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0