High confidence · Latest 100 of 118.4K total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate ease of use, but report high service fees and technical issues.
Rating: 4.8
Reviews: 118.4K
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(118.7K)Current version
4.8/ 5
+0.0 vs overall
★★★★★
(111.3K)Main signal post-update: ease of Use.
Review themes
Praise
What users love
- Ease of Use
- “easy to find your school and easy to purchase tickets”
- “fast transaction!”
Complaint
Common complaints
- High Service Fees
- “charge a convenience fee for each ticket purchased instead of per transaction”
- “the fee is THEFT!”
- Technical Issues
- “unable to make an account when I enter my email it says 'something went wrong'”
- “The app will open then immediately close”