FollowMyHealth® is a personal health record app for patients of connected healthcare organizations to manage medical profiles and communicate with care teams on iOS and Android.
Product velocity
Active
Daily rank 🇺🇸
#9
▼1Medical · free
Sentiment
4.8
298k reviews
Nemesis
Fragmented field
The App DNA
What makes this app unique?
The app removes the friction of visiting hospital records departments by providing 24/7 digital access to lab results and provider messaging.
For Patients seeking digital access to their medical records, lab results, and communication with their healthcare providers.
What does it look like?
Key features
Centralized repository for medical profiles, lab results, and health summaries accessible 24/7
Encrypted communication channel for direct interaction with care teams
Automated import of biometric data including blood pressure, steps, weight, and glucose readings
How much does it cost?
The app operates as a free utility for patients, with monetization likely occurring through B2B contracts with healthcare providers.
Velocity
Active developmentShow more...
5 versions in history. Development pace: active.
Who built it?
Allscripts Healthcare Solutions
3 apps tracked · Medical
Veradigm EHR Clinical Images
Veradigm EHR MobileUser Sentiment
What do users think recently?
Recent user voice shows an excited sentiment. Users appreciate centralized access to lab results and medical records simplifies health management for patients on the go and direct messaging with care providers reduces the need for phone calls and waiting on hold, but report authentication failures and login loops prevent users from accessing critical health information after the latest update.
How are ratings & reviews evolving?
What users say, by theme
- Centralized access to lab results and medical records simplifies health management for patients on the go
- Direct messaging with care providers reduces the need for phone calls and waiting on hold
- User-friendly interface allows patients of various ages to navigate appointments and health information with ease
- Authentication failures and login loops prevent users from accessing critical health information after the latest update
120 of 197 recent reviews analyzed · high confidence · Excited overall
Read the full review analysisUnlock 2 more frustration themes and 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for FollowMyHealth®
How's the Medical market?
FollowMyHealth® maintains a high 4.79 rating across 197 analyzed reviews, though recent authentication regressions threaten this baseline. The app holds a #9 Free position in the US Medical category, signaling strong discovery despite the current technical friction.
Read the market outlookThe rivals identified
Unlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for FollowMyHealth®
Where is it heading?
The market for patient-facing health records is shifting toward higher reliability and better communication features, leaving FollowMyHealth® exposed due to its recent technical regressions. If the login loop persists, the app risks losing its #9 category rank as users migrate to more stable provider-portal alternatives.
- Authentication failures post-update prevent access to health records, which erodes user trust and drives a spike in negative sentiment.
- Inconsistent notification systems force manual app checks, which increases the likelihood of user churn among patients expecting timely care-team updates.
The SWOT
- Apple Health integration creates high-utility data loops
- Family access expands user base per account
- Direct-reply messaging support addresses top user request
Next best moves
Rebuild authentication module because login loops are the top-cited barrier to access → restore user trust
+ 1 more prioritized moveThe counter-intuitive read
The high rating despite persistent login loops suggests…
Read the full takeSince the last report: Technical regressions following the latest update have introduced critical authentication failures, which now serve as the primary barrier to user access and retention. While the addition of Apple Health integration provides new utility, the overall outlook is currently declining due to these persistent login loops.
Bottom line
Resolving the authentication loop is the priority: until users can reliably access their records, the core value proposition remains locked behind a technical failure, which erodes the retention loop.
Unlock 2 critical frictions, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeSources
- [1] App Store, source
Report last updated