KAYAK: Flights, Hotels & Cars user reviews, decoded
High confidence · Latest 120 of 1.2K total reviews analyzed
Review voice lately leans frustrated. Users appreciate the explore option provides a highly engaging way for travelers to discover new destinations and visualizing departure and return dates with color coding helps users make faster booking decisions. On the flip side, users report that flight search results and prices frequently change or increase after the initial search.
Rating: 4.8
Reviews: 1.2K
Confidence: high
The latest update introduced regressions in trip management and search filtering that have triggered a wave of negative feedback, overshadowing previous praise for the app's planning tools.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- The explore option provides a highly engaging way for travelers to discover new destinations
- Visualizing departure and return dates with color coding helps users make faster booking decisions
- Integration of travel details from email accounts simplifies the management of complex trip itineraries
Common complaints
- Users report that flight search results and prices frequently change or increase after the initial search
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 1,166 reviews. Updated regularly.