High confidence · Latest 116 of 1.1K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate cross-airline search functionality helps users identify the most cost-effective travel itineraries, but report inaccurate pricing and bait-and-switch tactics occur when navigating to third-party booking sites.
Rating: 4.8
Reviews: 1.1K
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(893.8K)Current version
4.8/ 5
+0.0 vs overall
★★★★★
(485.8K)Main signal post-update: cross-airline search functionality helps users identify the most cost-effective travel itineraries.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Rating over time
Vertical markers = app releases. Hover any release for the post-release impact delta.
Releases:MajorMinorPatch6 releases in range
Review themes
Praise
What users love
- Cross-airline search functionality helps users identify the most cost-effective travel itineraries
- “Users appreciate the ability to compare multiple airlines and combine different carriers for better pricing”
Complaint
Common complaints
- Inaccurate pricing and bait-and-switch tactics occur when navigating to third-party booking sites
- “Users report that advertised prices often increase significantly upon redirection to partner sites”
Request
Most requested
- Direct booking support to avoid the reliability issues associated with third-party travel brokers
- “Travelers express a desire to handle cancellations and negotiations directly within the app”