KAYAK: Flights, Hotels & Cars user reviews, decoded
High confidence · Latest 120 of 1.2K total reviews analyzed
Review voice lately leans frustrated. Users appreciate travelers value the explore option for discovering new destinations without a specific plan in mind and visual color-coding for departure and return dates helps users make quick decisions during flight searches. On the flip side, users report deceptive pricing where advertised rates jump significantly during the final checkout process.
Rating: 4.8
Reviews: 1.2K
Confidence: high
The latest update introduced significant UI regressions, including search failures and the loss of auto-population for trip details, which remain active complaints in the post-update period.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Travelers value the explore option for discovering new destinations without a specific plan in mind
- Visual color-coding for departure and return dates helps users make quick decisions during flight searches
Common complaints
- Users report deceptive pricing where advertised rates jump significantly during the final checkout process
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 1,189 reviews. Updated regularly.