Report updated Apr 16, 2026
Power Apps
For business users, IT professionals, and developers within organizations looking to modernize processes and build custom enterprise applications without extensive traditional coding.
Power Apps is a challenged business app that is free with in-app purchases. With a 4.6/5 rating from 66.4K reviews, it faces significant user friction. Users particularly appreciate ease of use, though app stability and crashes remains a common concern.
What makes this app unique?
What Does It Look Like?
What Are The Key Features?
Build and deploy full-stack business applications using drag-and-drop, generative AI, or custom code.
Use natural language to outline goals and workflows, with AI generating solution blueprints and data models.
Embed AI chat experiences and intelligent assistance directly into custom business applications.
Enables apps to function without an internet connection, syncing data automatically upon reconnection.
Centralized management of security, data loss prevention, access, and auditing from a unified hub.
Take 3D measurements and manipulate objects within apps using mixed reality.
How much does it cost?
- Developer plan: Free for building and testing in three environments
- Premium: $20.00 per user/month (paid yearly) for unlimited application deployment
Uses a 'land and expand' strategy by offering a free developer tier to encourage adoption, while monetizing through enterprise-grade premium subscriptions.
Who Built It?
Microsoft
Empowering professionals and students with a unified, AI-enhanced ecosystem for seamless productivity and collaboration across all devices.
Portfolio
13
Apps
What other apps does Microsoft make?
Microsoft SharePoint
Microsoft Defender: Security
Microsoft Bing Search
Microsoft Edge
Microsoft OneDrive
Xbox
Explore the full Microsoft report
Portfolio breakdown, audience, momentum, and every app published by Microsoft.
What do users think recently?
High confidence · Latest 100 of 66.4K total reviews analyzed
How did the latest release land?
What is the recent mood?
Recent user voice shows a frustrated sentiment. Users appreciate ease of use and productivity utility, but report app stability and crashes and performance and latency.
What Users Love
What Frustrates Users
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
What is the competitive landscape for Power Apps?
How's The Business Market?
How does it evolve in the Business market?
Rank progression
90 active rankings tracked — 30-day window
The rivals identified
The outtake for Power Apps
Strengths to defend, gaps to attack
Core Strengths
- Deep integration with Microsoft 365 and Azure ecosystem
- Advanced AI and Copilot capabilities for app generation
- Robust enterprise-grade security and governance
- Unique Mixed Reality support for industrial use cases
Critical Frictions
- Frequent app crashes and technical instability
- Significant performance latency and slow load times
- Authentication and login friction for enterprise accounts
- High complexity for non-technical users compared to no-code rivals
Growth Levers
- Expansion of agentic AI for automated business workflows
- Improving mobile UX to better serve field service workers
- Capturing market share from legacy BPM tools through rapid digital transformation
Market Threats
- Google AppSheet's integration with Workspace
- Rising popularity of high-performance low-code platforms like FlutterFlow
- User churn due to persistent mobile performance issues
Key Takeaways
Power Apps is a challenged business app that is free with in-app purchases. With a 4.6/5 rating from 66.4K reviews, it faces significant user friction. Users particularly appreciate ease of use, though app stability and crashes remains a common concern.
Where Is It Heading?
Mixed Signals
The platform has added critical enterprise features like offline sync, but is struggling with a notable decline in user satisfaction driven by mobile stability and authentication friction.