PingID is a mobile authentication and identity verification app for enterprise employees and customers of Ping Identity platforms.
Product velocity
Active
Daily rank 🇺🇸
#48
▼17Productivity · free
Sentiment
2.7
8k reviews
Nemesis
Duo Mobile
The App DNA
What makes this app unique?
Users hire PingID to satisfy corporate security requirements for multi-factor authentication and identity management, ensuring access to protected enterprise resources.
For Enterprise employees and customers of organizations using Ping Identity platforms.
What does it look like?
Key features
Verifies end-user identities via push notifications or codes.
Secure storage and management of digital identities.
Drag-and-drop interface for designing identity journeys.
How much does it cost?
B2B-gated model where the app functions as a client for enterprise-licensed identity platforms.
Velocity
Active developmentShow more...
5 versions in history. Development pace: active.
Who built it?
User Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for PingID
How's the Productivity market?
PingID holds a niche position as an enterprise-gated utility, with rankings fluctuating across global productivity charts (e.g., #84 Free in US Category 6007). The low 2.2-star iOS rating relative to its enterprise-critical function signals a high risk of churn if users find more stable alternatives like Microsoft Authenticator.
Read the market outlookThe rivals identified
By Duo Security LLC
Duo Mobile is the dominant market leader in the MFA and identity verification space, commanding a massive user base and deep enterprise integration ecosystem.
- Deep enterprise-grade device health checks ensure only compliant devices can access sensitive corporate resources.
- Extensive third-party ecosystem integrations provide seamless MFA across thousands of cloud and on-premise applications.
- Advanced administrative policy engine allows granular control over authentication requirements based on user risk profiles.
Unlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for PingID
Where is it heading?
The enterprise identity market is consolidating around frictionless, ecosystem-integrated tools like Microsoft Entra ID. PingID remains exposed due to its gated, high-friction user experience, so the team must prioritize platform stability to prevent enterprise customers from migrating to more integrated competitors.
- The 2.2-star iOS rating indicates persistent user friction, which erodes the reliability required for enterprise security tools.
- Recent updates focus on stability and selfie verification fixes, signaling a shift toward maintenance rather than feature expansion.
The SWOT
- Identity orchestration interface justifies multi-year enterprise contracts
- Offline-first architecture ensures access in low-connectivity environments
- Expand into wearable identity verification
- Integrate dark web monitoring to match Dashlane value
Next best moves
Audit iOS authentication flow because 2.2-star rating indicates high friction → improve user trust
The counter-intuitive read
PingID's low rating is not a failure of…
Read the full takeFeature gaps
Device health checks (available in Duo Mobile but missing here) +2
Since the last report: PingID transitioned from a basic MFA tool to a high-friction enterprise solution, with current data highlighting critical iOS performance issues and a strategic shift toward stability.
Bottom line
PingID secures enterprise access through reliable offline mechanics, but the low iOS rating threatens its role as a mission-critical tool, so the PM must prioritize stability over new feature expansion to prevent enterprise churn.
Unlock 3 critical frictions, 2 market threats and the analyst’s take.
Access the full report for freeReport last updated