High confidence · Latest 100 of 95.8K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate high quality tutors and ease of use, but report predatory subscription/billing and poor customer support.
Rating: 4.8
Reviews: 95.8K
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(96.2K)Current version
4.8/ 5
+0.1 vs overall
★★★★★
(40.1K)Main signal post-update: high Quality Tutors.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- High Quality Tutors
- “My tutor is amazing!”
- “The tutors are skilled, polite and always available”
- Ease of Use
- “The app itself is super easy to navigate, steps are explained nicely.”
Complaint
Common complaints
- Predatory Subscription/Billing
- “They force you into a subscription model based on lessons regardless to how many you can schedule.”
- “Scammers charging you a different day each month so you never know when you’ll be charged.”
- Poor Customer Support
- “Customer support only gives canned responses and refuses to refund the money.”