High confidence · Latest 100 of 149 total reviews analyzed · Based on 149 reviews. Signal may be noisy.

Upset

Recent user voice shows a upset sentiment. Users appreciate tournament news and match history tracking provide value for competitive players and clean interface design makes navigation simple for casual users, but report mandatory app installation to play competitive games creates significant user friction and authentication and login failures prevent users from accessing their game accounts.

Rating: 4.5

Reviews: 149

Confidence: high

How did the latest release land?

Overall
4.5/ 5
(309.5K)
Current version
4.7/ 5
+0.2 vs overall
(10.9K)
Main signal post-update: tournament news and match history tracking provide value for competitive players.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Tournament news and match history tracking provide value for competitive players
    • Users appreciate the ability to view match history and tournament news
    • The app serves as a useful companion for tracking game progress
  • Clean interface design makes navigation simple for casual users
    • Positive feedback regarding the visual style and layout
    • Users find the app design easy to understand
  • Two-factor authentication adds a layer of security for account protection
    • Some users value the security benefits of the authentication feature
    • The app is recognized as a tool for preventing account theft
Complaint

Common complaints

  • Mandatory app installation to play competitive games creates significant user friction
    • Players express frustration at being forced to download the app for PC game access
    • The requirement is viewed as an unnecessary barrier to entry
  • Authentication and login failures prevent users from accessing their game accounts
    • Reports of verification codes not arriving or being non-functional
    • Users are unable to log in due to persistent loading errors and verification bugs
  • Technical instability and performance issues hinder the core user experience
    • Frequent reports of the app crashing or failing to load on mobile devices
    • Users describe the app as slow and unresponsive during navigation
Request

Most requested

  • In-app store access would allow players to manage purchases conveniently
    • Users request the ability to view and purchase skins directly through the app
    • Players want to avoid opening the PC client just to check the shop
  • Account management features for changing display names and profile details
    • Users want to update account information and Riot IDs within the app
    • Requests for more control over personal account settings
  • Offline mode for generating authentication codes to improve reliability
    • Users suggest an offline option for 2FA to bypass network-related verification issues
    • Requests to make the verification process less dependent on stable internet

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Riot Mobile, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0