High confidence · Latest 100 of 271 total reviews analyzed

Mixed

Recent user voice shows a mixed sentiment. Users appreciate core security features provide peace of mind for users monitoring device safety, but report subscription and billing transparency issues create significant friction for long-term users.

Rating: 4.6

Reviews: 271

Confidence: high

How did the latest release land?

Overall
4.6/ 5
(2.1M)
Current version
4.7/ 5
+0.1 vs overall
(171.6K)
Main signal post-update: core security features provide peace of mind for users monitoring device safety.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Core security features provide peace of mind for users monitoring device safety
    • Users report feeling more secure with background scanning active
Complaint

Common complaints

  • Subscription and billing transparency issues create significant friction for long-term users
    • Confusion persists regarding subscription expiration and automatic renewal charges
Request

Most requested

  • Granular control over VPN behavior to prevent unnecessary battery and data usage
    • Users want the ability to disable the VPN component for specific network conditions

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Norton 360 Security & VPN, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0