| Core Identity |
| Developer | TapMedia Ltd | App Lock LLC | krow | Air Apps Systems | Mosaic S.r.l. | Adobe Inc. | Sarmite Balodis |
| Category | Utilities | Utilities | Tools | Utilities | Business | Business | Business |
| Platform | iOS | iOS | iOS, Android | iOS | iOS | iOS | iOS, Android |
| Store Metrics |
| Rating | 4.7 / 5 | 4.7 / 5 | 4.7 / 5 | 4.7 / 5 | 4.7 / 5 | 4.9 / 5 | 4.5 / 5 |
| Ratings Count | 1,411,893 | 668,136 | 156,375 | 65,343 | 241,210 | 1,540,221 | 418 |
| Price | Free | Free | Free | Free | Free | Free | Free |
| Release Date | May 2, 2010 | Feb 8, 2017 | Mar 19, 2016 | Apr 17, 2017 | Feb 16, 2016 | May 31, 2017 | Feb 18, 2025 |
| Last Updated | Oct 9, 2025 | Apr 21, 2026 | Apr 1, 2026 | Apr 8, 2026 | Mar 24, 2026 | Mar 25, 2026 | Jul 16, 2025 |
| Sentiment & Reviews |
| Sentiment | mixed | negative | - | - | positive | positive | - |
| Score | 65/100 | 35/100 | - | - | 75/100 | 76/100 | - |
| Praises | - Exceptional staff professionalism and helpfulness during in-person service interactions across various retail and medical locations
- Efficient and quick service delivery when interacting with physical store locations and service technicians
| - Efficient QR scanning performance provides immediate utility for users requiring quick information access
| - | - | - Reliable document scanning functionality provides high quality PDF output for business and personal use
| - Ease of Use
- Image Enhancement
| - |
| Complaints | - Technical failures in the QR code scanning functionality prevent users from accessing intended content or services
- Inconsistent content updates for streaming media episodes disrupt the viewing experience for long-term subscribers
- App instability and loading failures during core navigation tasks hinder basic usability for mobile users
| - Aggressive subscription prompts and deceptive free trial mechanics frustrate users during the initial experience
- Technical instability including frequent application crashes disrupts the core scanning functionality post-update
- Unwanted audio feedback and intrusive advertising patterns degrade the user experience on mobile devices
| - | - | - Aggressive subscription billing and difficulty canceling trials create significant user frustration and distrust
| - Subscription Cost
- Technical Reliability
| - |
| Requests | - | - Transparent pricing models and accessible cancellation flows are required to restore user trust
| - | - | - Cloud synchronization or account login functionality is needed to prevent data loss across devices
| - | - |
| Strategic Intel |
| Strengths | - All-in-one utility suite reduces user need for multiple apps
- Enterprise-grade database integration creates a B2B switching cost
- High-volume install base provides significant ad-impression inventory
| - Persistent scan history folders drive long-term account stickiness
- Broad 15-format support ensures utility for general scanning tasks
| - | - | - High-fidelity PDF output sustains business usage
- Multi-mode capture expands session utility
| - Deep integration with Adobe Document Cloud and Acrobat
- Advanced AI-driven cleanup tools (Magic Eraser, Straighten)
- High brand trust and enterprise-grade security
| - |
| Weaknesses | - 1.4M+ rating base masks recent technical instability
- Dual-subscription model creates pricing confusion
- Core scanner engine failures drive churn
| - 35/100 sentiment score reflects severe trust deficit
- Frequent application crashes post-update erode core scanning reliability
- Aggressive subscription prompts trigger high churn
| - | - | - Aggressive subscription billing drives churn
- Post-update regressions in capture accuracy
| - High subscription cost ($10/mo) causing user friction
- Technical bugs including login loops and data loss in multi-page scans
- Lack of specialized ID/Passport scanning modes
| - |
| Pricing | subscription | subscription | free | free | subscription | freemium | freemium |
| Momentum | Maintenance | Active | Intense | Intense | Maintenance | Maintenance | Maintenance |
| Update Cadence | 5 versions, ~217d avg | 5 versions, ~75d avg | 5 versions | 5 versions | 5 versions, ~35d avg | 1 versions | 5 versions |
