High confidence · Latest 100 of 39.8K total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate remote temperature control, but report performance lag and connectivity.
Rating: 4.1
Reviews: 39.8K
Confidence: high
How did the latest release land?
Overall
4.3/ 5
★★★★★★
(39.9K)Current version
4.1/ 5
-0.2 vs overall
★★★★★
(407)Main signal post-update: performance Lag and Connectivity.
Review themes
Praise
What users love
- Remote Temperature Control
- “Living remotely from my Ecobee Thermostat I can scan the functionality of my heating system anywhere”
Complaint
Common complaints
- Performance Lag and Connectivity
- “significant lag; the app often doesn't keep the changed you make”
- “The app is slow and takes about 30 seconds for it to show accurate temperatures.”