Webex Meetings by Cisco is a high-scale enterprise video conferencing solution facilitating 25B+ meetings monthly. It targets business and education sectors with a focus on security and AI-driven features like 100+ language translation and noise cancellation. While maintaining high ratings (4.5+ stars), it currently faces a slight ranking decline (#92 Free, ↓6) and intense competition from Zoom and Microsoft Teams.
Product velocity
Maintenance
Daily rank 🇺🇸
#187
▼25Business · free
Sentiment
4.5
3.1M reviews
Nemesis
Zoom Workplace for Intune
The App DNA
What makes this app unique?
For Business professionals, enterprise teams, and educators who require a secure, reliable, and feature-rich video conferencing solution for hybrid work environments.
What does it look like?
Key features
Instantly translates meetings into 100+ languages to support global collaboration
Uses AI to remove background noise for clearer audio quality
Includes screen sharing, polls, annotations, and in-meeting reactions
How much does it cost?
Uses a 'freemium' model to lower the barrier to entry for new users, while upselling enterprise-grade features and storage to business customers.
Velocity
Maintenance developmentUX improvementsperformanceShow more...
The app demonstrates a consistent maintenance trend with no major feature updates recorded since at least March 2025. Development is limited to minor usability tweaks and bug fixes, with the most recent activity occurring in October 2025. The lack of specific feature notes suggests a shift away from active product evolution toward stability and support.
Who built it?
Cisco
13+ apps tracked · Business
Webex
Cisco Secure Client
Cisco Jabber
Guest Access - Cisco Jabber
Webex for Intune
Cisco Security Connector
Cisco Events App
Cisco Meeting
Cisco Jabber for Intune
Cisco eReader
Cisco Headsets
Cisco BusinessUser Sentiment
What do users think recently?
The recent review mood reads excited. Users appreciate ease of use and multitasking capabilities, but report audio and connectivity issues.
How are ratings & reviews evolving?
What users say, by theme
- Ease of Use
- Multitasking Capabilities
Unlock 1 more frustration theme, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for Webex Meetings
How's the Business market?
The rivals identified
By Zoom Communications, Inc.
Both platforms target enterprise users requiring secure, managed collaboration environments, with Zoom Workplace for Intune competing directly for the same IT-governed mobile workforce.
- Zoom Workplace for Intune provides remote device wiping and corporate data protection via Microsoft Intune integration.
- Zoom Workplace for Intune includes an AI Companion for meeting assistance, whereas Webex focuses on real-time translation.
Zoho Meeting - Meet VirtuallyContender
Amazon ChimeContender
Lifesize Video ConferencingContender
Proton Meet: Secure MeetingsContender
AnyMeeting: Online MeetingContender
UNIVERGE BLUE™ MEET WEBINARContender
Whereby - Video MeetingsContender
VooV MeetingContender
Unlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for Webex Meetings
Where is it heading?
- Maintains high 4.5+ star ratings across 3M+ reviews — indicates strong core product satisfaction.
- Recent updates (v44.9.1/v45.6.2) are limited to bug fixes — suggests a maintenance phase rather than aggressive feature expansion.
- Ranked #92 Free (↓6) in Category 6000 — showing slight downward movement in market visibility.
The SWOT
- Superior native AI translation (100+ languages)
- Advanced noise cancellation (BabbleLabs)
- Strong security and compliance pedigree
- High user ratings and massive global scale
- Develop asynchronous video features to compete with Loom
- Expand third-party app marketplace to match Zoom
- Streamline guest-access flow to reduce churn to competitors
Next best moves
Streamline Guest Access Flow
+ 2 more prioritized movesFeature gaps
Massive third-party app marketplace (available in Zoom) +2
Bottom line
Webex is the strategic choice for secure, multilingual enterprise collaboration, but it is losing the 'ease of access' battle to Zoom. To maintain its position, the PM must prioritize reducing guest-join friction and fixing persistent chat UX flaws while doubling down on its AI-driven audio/translation lead.
Unlock 3 critical frictions, 3 market threats, 2 more prioritized moves and the analyst’s take.
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