Zoiper is a SIP-based VoIP softphone for business professionals, providing secure voice and video communication on iOS.
Product velocity
Dormant
Daily rank 🇺🇸
#74
▲4Productivity · paid
Sentiment
3.5
132 reviews
Nemesis
Bria Mobile: VoIP Softphone
The App DNA
What makes this app unique?
Users hire Zoiper for secure, lightweight telephony that integrates with existing PBX systems, avoiding the overhead of full-scale unified communications platforms.
For Business professionals and call center operators requiring secure, integrated VoIP communication.
What does it look like?
Key features
Built-in scanner for one-click account configuration.
End-to-end security using TLS, SRTP, and ZRTP.
Automated transcription and call summaries.
How much does it cost?
Subscription model anchored at $9.99/year, utilizing a 7-day trial to convert users before recurring billing.
Velocity
Dormant developmentShow more...
5 versions in history. Development pace: zombie.
Who built it?
Securax
3 apps tracked · Productivity
Zoiper Lite voip soft phone
Zoiper Click2DialUser Sentiment
What do users think recently?
The recent review mood reads upset. Users appreciate ease of configuration for sip-based telephony systems provides value for home office setups.
How are ratings & reviews evolving?
What users say, by theme
- Ease of configuration for SIP-based telephony systems provides value for home office setups
- Bluetooth connectivity failures and audio routing issues persist despite recent attempts at software fixes
49 of 49 recent reviews analyzed · high confidence · Upset overall
Read the full review analysisUnlock 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for Zoiper Premium voip soft phone
How's the Productivity market?
Zoiper maintains a presence in the Productivity category, though its #85 Paid rank in the US market highlights the difficulty of competing against integrated enterprise solutions. The gap between its niche utility and the scale of competitors like Google Voice signals a need for deeper workflow integration.
Read the market outlookThe rivals identified
By CounterPath Corporation
Bria serves the exact same professional VoIP softphone niche with a significantly larger, active user base and consistent release cadence.
- Offers advanced enterprise-grade features like auto-provisioning and multi-account management for professional VoIP deployments.
- Maintains a high-frequency update cycle to ensure compatibility with evolving iOS security and background process requirements.
- Provides a polished, business-centric UI that reduces the configuration friction often associated with manual SIP setups.
Unlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for Zoiper Premium voip soft phone
Where is it heading?
The professional VoIP market is consolidating around unified communication platforms that offer seamless ecosystem integration. Zoiper's maintenance-mode technical issues leave it exposed to competitors that prioritize reliability and workflow integration, so the app risks losing its remaining professional base unless it shifts focus to core stability.
- Persistent SIP registration failures lead to missed business calls, which directly accelerates churn among professional users.
- Unresolved Bluetooth and audio routing issues in the latest release erode user trust, compounding the rating drag.
The SWOT
- Military-grade encryption satisfies enterprise procurement requirements
- QR-based provisioning reduces deployment overhead for B2B partners
- Lightweight footprint minimizes background resource consumption
- Develop native iPadOS interface for tablet professionals
- Expand AI-transcription to justify premium pricing
- Target untapped education sector B2B partnerships
Next best moves
Rebuild SIP registration logic because registration instability causes missed incoming calls → restore service reliability
+ 1 more prioritized moveThe counter-intuitive read
The app's lightweight footprint is a liability, not a strength…
Read the full takeFeature gaps
Real-time collaboration (available in Dialpad but absent here) +1
Since the last report: The product has transitioned from a standard utility to a high-risk tool, with new premium feature positioning offset by severe technical regressions and negative user sentiment.
Bottom line
Zoiper holds a niche in secure VoIP, but persistent connectivity failures undermine its professional utility, so the PM must prioritize technical stability over new feature expansion to prevent further churn.
Unlock 3 critical frictions, 3 market threats, 1 more prioritized move and the analyst’s take.
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