Con Edison user reviews, decoded
High confidence · Latest 87 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Fresh user feedback skews frustrated. Users appreciate the utility bill payment interface provides a straightforward and efficient experience for managing monthly energy costs and automated payment enrollment via checking accounts offers a convenient way to avoid extra fees or charges, but report biometric login failures force users to manually enter credentials repeatedly, creating significant friction for daily account access.
Rating: 4.8
Reviews: 99
Confidence: high
The latest update failed to resolve the long-standing biometric login issues, and new complaints regarding app state resets have emerged post-update.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- The utility bill payment interface provides a straightforward and efficient experience for managing monthly energy costs
- Automated payment enrollment via checking accounts offers a convenient way to avoid extra fees or charges
Common complaints
- Biometric login failures force users to manually enter credentials repeatedly, creating significant friction for daily account access
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.