High confidence · Latest 100 of 103 total reviews analyzed · Based on 103 reviews. Signal may be noisy.

Frustrated

Recent user voice shows a frustrated sentiment. Users appreciate core contact management functionality provides a simple and reliable way to organize personal networks, but report post-update data synchronization failures cause contacts to disappear or fail to save updates.

Rating: 3.5

Reviews: 103

Confidence: high

How did the latest release land?

Overall
4.3/ 5
(1.9M)
Current version
3.5/ 5
-0.8 vs overall
(3.2K)
Main signal post-update: post-update data synchronization failures cause contacts to disappear or fail to save updates.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Core contact management functionality provides a simple and reliable way to organize personal networks
    • Users appreciate the clean interface for managing friends and family
    • The ability to sync contact information across devices is cited as a primary benefit
Complaint

Common complaints

  • Post-update data synchronization failures cause contacts to disappear or fail to save updates
    • Users report that contact information is not saving or is being lost after updates
    • Merging and linking contacts is failing to function as expected
Request

Most requested

  • Granular control over synchronization settings to prevent unwanted merging of work and personal contacts
    • Users request the ability to disable cross-device syncing for specific contact lists
    • There is a demand for optional rather than forced synchronization features

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Contacts, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0