Coop Supermarket is a grocery utility for Swiss customers, offering loyalty card storage, shopping lists, and home delivery on iOS and Android.
The App DNA
What makes this app unique?
The app removes the friction of physical loyalty card management and manual list-making by centralizing these tasks into a single digital interface.
For Coop Switzerland customers who want to manage loyalty points, create shopping lists, and order groceries for home delivery or store pickup.
What does it look like?
Key features
Stores digital loyalty card for QR code scanning at checkout to collect points and activate discounts.
Reorders shopping list items to provide a step-by-step path through the physical store layout.
Push notifications for price drops on up to 20 selected favorite products.
How much does it cost?
The app functions as a free utility to drive physical and online grocery revenue, with no direct monetization via subscriptions or IAP.
Velocity
Steady developmentUX improvementsperformanceShow more...
The app exhibits a steady development cadence, with two distinct releases identified in the recent window. The latest version focuses on functional improvements, including navigation refinements and the addition of Supercard Pay. Development appears stable, with consistent attention to both feature expansion and performance maintenance. The current pace of updates suggests a reliable, ongoing commitment to the platform.
Who built it?
Coop
12 apps tracked · Shopping
Coop Depositenkasse
WeNeed. Die Einkaufsliste
JUMBO - Garten, Haus & Hobby
Supercard
WeNeed, the shopping list
Coop's online supermarket
FOOBY: Recipes & More
FOOBY: Recipes & Cooking
Interdiscount
Import Parfumerie - impo.ch
passabeneUser Sentiment
What do users think recently?
Fresh user feedback skews frustrated. Users appreciate convenient grocery delivery service provides a reliable alternative for users who lack time for in-store shopping and integrated shopping lists and receipt access simplify the routine store visit experience for frequent shoppers, but report persistent application sluggishness and frequent crashes disrupt the shopping flow and frustrate daily active users.
How are ratings & reviews evolving?
What users say, by theme
- Convenient grocery delivery service provides a reliable alternative for users who lack time for in-store shopping
- Integrated shopping lists and receipt access simplify the routine store visit experience for frequent shoppers
- Persistent application sluggishness and frequent crashes disrupt the shopping flow and frustrate daily active users
61 of 62 recent reviews analyzed · high confidence · Frustrated overall
Read the full review analysisUnlock 2 more frustration themes and 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for Coop supermarket
How's the Shopping market?
Coop Supermarket maintains a stable presence in the Swiss retail market, with a 4.7-star rating on iOS across 892 reviews. The 3.7-star rating on Android across 12,128 reviews indicates a significant platform-specific performance gap that limits the app's overall reach.
The rivals identified
The Analyst's Read
Key takeaways for Coop supermarket
Where is it heading?
The market for grocery utility apps is shifting toward integrated payment and loyalty experiences. Coop Supermarket is well-positioned with its Supercard integration, but the technical instability threatens to negate these gains by frustrating the core user base.
- The latest release added Supercard Pay integration, showing active investment in payment and loyalty convenience.
- Persistent crashes and cart data loss disrupt the shopping flow, which compounds the rating drag already visible on Android.
The SWOT
- In-store route planner optimizes physical store navigation
- Digital Supercard integration centralizes loyalty benefits
- Refining search engine to match physical store availability
- Improving background state persistence to prevent cart loss
Next best moves
Rebuild background state persistence because cart data loss is a top-reported stability failure → reduce churn
+ 1 more prioritized moveThe counter-intuitive read
The app's stability issues are a greater threat than feature parity…
Read the full takeSince the last report: The app's core competitive position remains stable, with no new features or pricing shifts identified. The primary change is a more precise articulation of technical risks within the SWOT and PM action items, emphasizing the threat of performance issues to the daily active habit.
Bottom line
Addressing core stability and search accuracy would unlock the full potential of the in-store route planner, which currently serves as the app's primary differentiator. Fixing these technical blockers will stabilize the daily active habit and reduce churn.
Unlock 3 critical frictions, 2 market threats, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Is Coop Supermarket free to use?
Does the app work for in-store shopping?
Why do items disappear from my cart?
Sources
- [1] Play Store listing, source
Report last updated