Costco user reviews, decoded
High confidence · Latest 120 of 296 total reviews analyzed
Upset
The recent review mood reads upset. Users appreciate reliable delivery service and product quality keep long-term members engaged with the brand, but report frequent app crashes and slow loading times prevent users from accessing digital membership cards.
Rating: 4.8
Reviews: 296
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(1.6M)Current version
4.9/ 5
+0.0 vs overall
★★★★★
(1.2M)Main signal post-update: reliable delivery service and product quality keep long-term members engaged with the brand.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Review sentiment over time
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
Praise
What users love
- Reliable delivery service and product quality keep long-term members engaged with the brand
Complaint
Common complaints
- Frequent app crashes and slow loading times prevent users from accessing digital membership cards
Request
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 296 reviews. Updated regularly.