CT Service is a government-provided tool developed by the California Department of Transportation that enables users to submit and track service requests for highway maintenance. The app serves as a digital interface for reporting infrastructure issues like potholes and graffiti directly to the relevant regional authorities.
Overview · Full Intel report in progress
The App DNA
What makes this app unique?
For California residents and commuters who need to report non-emergency highway maintenance issues.
What does it look like?
Key features
Allows users to report infrastructure issues such as potholes and graffiti to the California Department of Transportation.
Provides a centralized view for users to monitor the status of their submitted service tickets.
Includes a map-based tool for locating and identifying specific areas requiring maintenance.
How much does it cost?
Velocity
Steady developmentShow more...
3 versions in history. Development pace: steady.
Who built it?
California Department of Transportation
3 apps tracked · Travel
HeliPlates
Caltrans QuickMapUser Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for CT Service
How's the Travel market?
The rivals identified
The Analyst's Read
Key takeaways for CT Service
Where is it heading?
Bottom line
While the app provides a direct channel for reporting highway maintenance, users report inconsistent resolution times and a lack of advanced features like photo uploads.
Report last updated