High confidence · Latest 100 of 174 total reviews analyzed · Based on 174 reviews. Signal may be noisy.

Frustrated

Recent user voice shows a frustrated sentiment. Users appreciate cross-device synchronization provides a reliable way to manage credentials across multiple platforms, but report aggressive subscription pricing and sudden cost increases alienate long-term loyal users.

Rating: 4.8

Reviews: 174

Confidence: high

How did the latest release land?

Overall
4.8/ 5
(334.5K)
Current version
4.9/ 5
+0.1 vs overall
(224.8K)
Main signal post-update: cross-device synchronization provides a reliable way to manage credentials across multiple platforms.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Cross-device synchronization provides a reliable way to manage credentials across multiple platforms
    • Users appreciate the ability to access passwords on both mobile and desktop devices
Complaint

Common complaints

  • Aggressive subscription pricing and sudden cost increases alienate long-term loyal users
    • Users report significant percentage increases in annual renewal fees without prior notice
Request

Most requested

  • Transparent communication regarding subscription changes and price adjustments for legacy users
    • Users request advance notice before automatic renewals at higher price points

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Keeper Password Manager, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0