Dallas 311 user reviews, decoded
Low confidence · Latest 65 of 100 total reviews analyzed · Based on 100 reviews. Signal may be noisy.
Upset
The recent review mood reads upset. Users appreciate reliable access to city services via phone support remains a positive touchpoint for residents, but report frequent application crashes and blank screens prevent users from submitting service requests post-update.
Rating: 2.5
Reviews: 100
Confidence: low
How did the latest release land?
Overall
2.6/ 5
★★★★★★
(351)Current version
2.1/ 5
-0.5 vs overall
★★★★★
(112)Main signal post-update: frequent application crashes and blank screens prevent users from submitting service requests post-update.
Review themes
Praise
What users love
- Reliable access to city services via phone support remains a positive touchpoint for residents
Complaint
Common complaints
- Frequent application crashes and blank screens prevent users from submitting service requests post-update
Request
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 100 reviews. Updated regularly.