Depop - Buy & Sell Clothes user reviews, decoded
High confidence · Latest 120 of 5.7K total reviews analyzed
The recent review mood reads frustrated. Users appreciate the marketplace provides an accessible platform for users to upgrade their wardrobes on a budget and selling items is a straightforward process that allows users to earn extra money from unused clothes, but report automated customer support systems fail to resolve urgent issues regarding scams and missing payments.
Rating: 4.8
Reviews: 5.7K
Confidence: high
The latest updates have not addressed the persistent reports of app crashes and the reliance on automated support, resulting in continued negative sentiment regarding platform reliability.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- The marketplace provides an accessible platform for users to upgrade their wardrobes on a budget
- Selling items is a straightforward process that allows users to earn extra money from unused clothes
Common complaints
- Users report: Automated customer support systems fail to resolve urgent issues regarding scams and missing payments
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 5,661 reviews. Updated regularly.