DICE: Live Shows user reviews, decoded
High confidence · Latest 65 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Fresh user feedback skews mixed. Users appreciate responsive customer support teams resolve ticketing issues quickly for users facing account access or refund problems and efficient ticket purchasing process allows users to secure event access in significantly less time than competitors, but report mandatory app installation to access purchased tickets creates significant friction and frustration for event attendees.
Rating: 4.7
Reviews: 99
Confidence: high
The latest update focused on minor bug fixes and language support, but failed to address the core complaints regarding mandatory app dependency and login friction, leaving these themes active.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Responsive customer support teams resolve ticketing issues quickly for users facing account access or refund problems
- Efficient ticket purchasing process allows users to secure event access in significantly less time than competitors
- Waitlist functionality provides a reliable mechanism for users to secure tickets for sold out events
Common complaints
- Mandatory app installation to access purchased tickets creates significant friction and frustration for event attendees
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.