Duke Energy user reviews, decoded
High confidence · 49 reviews analyzed
Review voice lately leans upset. Users appreciate reliable utility service and responsive field crews during emergency outages keep long-term customers satisfied and informative outage notifications provide clear status updates regarding cause and estimated restoration time.
Rating: 4.8
Reviews: 49
Confidence: high
The latest update failed to resolve login issues, as users continue to report being unable to sign in post-update.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Limited review volume (49 reviews). Sentiment analysis will deepen as more data lands.