High confidence · 99 reviews analyzed · Based on 99 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate ease of setup, but report connectivity failures and poor customer support.
Rating: 4.6
Reviews: 99
Confidence: high
How did the latest release land?
Overall
4.5/ 5
★★★★★★
(7.5K)Current version
4.6/ 5
+0.0 vs overall
★★★★★★
(4.4K)Main signal post-update: ease of Setup.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Ease of Setup
- “The app and esim are easy to install.”
- “easy to use, redeem and activate”
Complaint
Common complaints
- Connectivity Failures
- “Doesnt work. tried everything.”
- “It doesn't work and doesn't connect to anything.”
- Poor Customer Support
- “Customer Support was virtually nonexistent.”
- “no place to unsubscribe to stop payments”