essensys Softphone (US) vs its rivals

Side-by-side comparison against essensys Softphone (US)'s closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

	essensys Softphone (US) This App	Chatwoot Peer	Banyan Security Peer	Cortado Peer	Buzz: Secure Medical Messenger Peer	RemotePad - Remote Desktop New Kid
Core Identity
Developer	essensys	Chatwoot Inc	SonicWall Inc.	Cortado Holding AG	Skyscape Medpresso Inc	sangku oh
Category	Business	Business	Business	Utilities	Medical	Utilities
Platform	iOS, Android	iOS, Android	iOS, Android	iOS, Android	iOS, Android	iOS
Store Metrics
Rating	3.6 / 5	4.1 / 5	4.7 / 5	0.0 / 5	4.6 / 5	0.0 / 5
Ratings Count	27	13	13	0	106	0
Price	Free	Free	Free	Free	Free	$14.99
Release Date	Jul 22, 2018	Oct 19, 2020	Aug 12, 2020	Apr 20, 2021	Sep 24, 2018	Mar 20, 2026
Last Updated	Mar 4, 2025	Apr 29, 2026	Apr 17, 2026	Apr 23, 2026	Apr 15, 2026	May 4, 2026
Sentiment & Reviews
Sentiment	terrible	-	-	mixed	excellent	-
Score	10/100	-	-	70/100	92/100	-
Praises	-	-	-	Privacy and data separation	HIPAA compliant messaging tools allow healthcare professionals to exchange sensitive patient information securely and efficiently	-
Complaints	Random server-side authentication errors prevent users from initiating voice calls during active sessions Installation failures on mobile devices prevent users from recovering access after attempting a clean reinstall	-	-	Onboarding friction	Small font sizes in the interface hinder readability for some users during daily clinical documentation tasks	-
Requests	-	-	-	-	Expanded access permissions for medical assistants to support clinical workflows within the secure messaging environment	-
Strategic Intel
Strengths	Platform-level integration with essensys workspace management drives enterprise-level B2B contracts Mobile-tap room booking integration increases utilization of billable meeting room assets	-	Non-privileged architecture ensures user privacy WireGuard-based tunnels minimize performance overhead Device posture collection enables granular access control	Work Profile separation enables strict enterprise compliance Zero-touch enrollment reduces IT overhead for large-scale deployments MDM console provides granular control over corporate data	BuzzFlow digital signature tool creates high enterprise switching costs Buzz Locomotion EVV integration provides federal billing compliance moat	Local-network-only architecture functions as a security-focused B2B distribution barrier for VPN-reliant corporate environments. Real-time connection health monitoring provides professional-grade transparency for low-latency desktop control.
Weaknesses	Critical authentication errors prevent basic voice call initiation during active sessions Broken installation flows prevent users from recovering access after uninstall attempts	-	2.6 Android rating indicates high friction Subscription model tied to specific hardware Limited feature set compared to SSH tools	0-rating on iOS platform IT-administrator dependency creates high-friction onboarding Android-only focus limits cross-platform enterprise utility	Small font sizes hinder daily documentation tasks Lack of role-based access for support staff limits team utility	$14.99 flat-fee price point sits above the $0-$4.99 median for mobile utility tools. Absence of a trial period creates high friction for new-user acquisition.
Pricing	free	free	subscription	subscription	freemium	paid
Momentum	Zombie	-	Maintenance	Maintenance	-	-
Update Cadence	2 versions, ~672d avg	-	2 versions, ~2d avg	2 versions, 1 majors/6mo, ~9d avg	-	-

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