Report updated Apr 19, 2026
Eventbrite
For event-goers seeking local experiences and event organizers seeking a comprehensive platform to manage and sell tickets.
Eventbrite is a well-regarded entertainment app that is free with in-app purchases. With a 4.9/5 rating from 1.9M reviews, it maintains solid user satisfaction. Users particularly appreciate ease of use, though poor search functionality remains a common concern.
What is Eventbrite?
Current Momentum
v10.57 · 1w ago
ActiveEventbrite version 10.57.0 introduces a redesigned app experience focused on discovery and booking. This follows a period of maintenance-style updates in the previous month.
Active Nemesis
Fintech Meetup
By Hyve Group PLC
Other Rivals
7-Day Rank Pulse 🇺🇸
EntertainmentRating Pulse 🇺🇸
Recent User Mood
What makes this app unique?
What Does It Look Like?
What Are The Key Features?
A curated feed providing event recommendations based on user interests and activity
Insider guides to local happenings, curated by influencers and brands
Ability to follow friends, see their attendance, and share events
Enhanced listing previews with photos and videos of locations and events
How much does it cost?
- Free for attendees
- Service fees for organizers on paid tickets
- Advertising and marketing tools for organizers
Monetization is focused entirely on the B2B side (organizers), using a free consumer app to drive the high volume and network effects necessary to attract those organizers.
Who Built It?
Eventbrite
Connecting event-goers with local experiences while providing organizers with full-stack ticketing and promotion tools.
Portfolio
3
Apps
What other apps does Eventbrite make?
Explore the full Eventbrite report
Portfolio breakdown, audience, momentum, and every app published by Eventbrite.
What do users think recently?
High confidence · Latest 100 of 1.9M total reviews analyzed
How did the latest release land?
What is the recent mood?
Recent user voice shows a excited sentiment. Users appreciate ease of use and convenient ticketing, but report poor search functionality and technical reliability.
What Users Love
What Frustrates Users
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
What is the competitive landscape for Eventbrite?
How's The Entertainment Market?
How does it evolve in the Entertainment market?
Rank progression
25 active rankings tracked — 30-day window
The rivals identified
The outtake for Eventbrite
Strengths to defend, gaps to attack
Core Strengths
- Massive market scale (1.9M+ ratings)
- Comprehensive B2B organizer toolkit
- Intuitive mobile-first UI
- Strong digital wallet integration
Critical Frictions
- Failing search and location filters
- Technical bugs in checkout and ticket loading
- Lack of persistent community groups compared to rivals
- Non-existent customer support for refunds
Growth Levers
- Evolve 'Follow Organizer' into community hubs
- Integrate text-based RSVP flows to capture casual social segments
- Expand influencer-curated 'It-Lists' globally
Market Threats
- Meetup's superior community retention model
- Partiful's low-friction social RSVP growth
- Niche competitors (RA Guide, Bandsintown) dominating specific genres
What are the next best moves?
Rebuild search and location filtering architecture
Medium-frequency complaints cite 'horrible search' and location errors as a major barrier to discovery.
Resolve ticket loading and Wallet sync bugs
Users report 'tickets never load' and UI issues when adding multiple tickets, which directly breaks the core utility of the app.
Develop community CRM and newsletter tools for organizers
New competitor Luma is gaining traction by offering these built-in tools that Eventbrite currently lacks.
Feature Gaps vs Competitors
- Persistent community 'Groups' (available in Meetup)
- Text-message-based RSVP flows (available in Partiful)
- Proprietary 'Deal Score' for ticket value (available in SeatGeek)
- Built-in newsletter and community CRM for hosts (available in Luma)
Key Takeaways
Eventbrite is the dominant transactional incumbent, but its lead is vulnerable to 'search friction' and social disruptors. To maintain its #29 ranking, the PM must fix the broken search experience and pivot from a one-off ticketing tool to a persistent community platform that rivals Meetup's retention.
Where Is It Heading?
Stable
v10.57.0 (Apr 2026) added It-Lists and Vibe Check — active investment in social discovery features.
Persistent 'Frustrated' mood regarding search and ticket loading bugs indicates technical debt is impacting the core UX.
Climbing ranks (#29 Free, ↑5) suggests strong seasonal or marketing-driven acquisition despite UX complaints.