High confidence · Latest 100 of 1.9M total reviews analyzed
Excited
Recent user voice shows a excited sentiment. Users appreciate ease of use and convenient ticketing, but report poor search functionality and technical reliability.
Rating: 4.9
Reviews: 1.9M
Confidence: high
How did the latest release land?
Overall
4.9/ 5
★★★★★
(1.9M)Current version
4.9/ 5
+0.0 vs overall
★★★★★
(1.7M)Main signal post-update: ease of Use.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Ease of Use
- “such a smooth and easy to use app. very nice layout and functionality”
- “The platform is intuitive, reliable, and efficient”
- Convenient Ticketing
- “great to be able to access your tickets in a convenient location on your phone”
- “easy to find things to do and order tickets right off the app”
Complaint
Common complaints
- Poor Search Functionality
- “Continues to have horrible search capabilities”
- “messes up with location parameters”
- Technical Reliability
- “tickets never load . Fight it every year”
- “app goes back to the home page and you lose your progress”