High confidence · Latest 65 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate remote water control functionality provides peace of mind for homeowners during travel or emergencies, but report frequent app crashes and connectivity failures prevent users from managing critical water shutoff devices and inaccurate water usage identification and false leak alerts cause unnecessary stress and system lockouts.
Rating: 2.8
Reviews: 99
Confidence: high
How did the latest release land?
Overall
3.5/ 5
★★★★★★
(2.4K)Current version
4.0/ 5
+0.5 vs overall
★★★★★
(1.9K)Main signal post-update: remote water control functionality provides peace of mind for homeowners during travel or emergencies.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Remote water control functionality provides peace of mind for homeowners during travel or emergencies
- “Users appreciate the ability to shut off the main water line from a distance”
- “The capability to monitor water usage while away from home is cited as a benefit”
Complaint
Common complaints
- Frequent app crashes and connectivity failures prevent users from managing critical water shutoff devices
- “Multiple reports of the application closing immediately upon launch”
- “Users struggle to reconnect leak detectors to local wireless networks after the latest update”
- Inaccurate water usage identification and false leak alerts cause unnecessary stress and system lockouts
- “The system frequently misidentifies routine activities like irrigation or showering as leaks”
- “Automated water shutoffs occur despite users attempting to override alerts within the interface”
Request
Most requested
- Improved notification granularity for multiple household members to receive alerts without shared account credentials
- “Users request the ability to add multiple email addresses or phone numbers for system alerts”