High confidence · Latest 100 of 77.4K total reviews analyzed
Upset
Recent user voice shows a upset sentiment. Users appreciate content quality, but report subscription and billing issues and login and authentication failures.
Rating: 4.5
Reviews: 77.4K
Confidence: high
How did the latest release land?
Overall
4.2/ 5
★★★★★
(77.5K)Current version
4.5/ 5
+0.3 vs overall
★★★★★★
(55.8K)Main signal post-update: content Quality.
Review themes
Praise
What users love
- Content Quality
- “Thank you beIN, for great coverage of the AFCON games.”
- “I got to watch my favorite soccer game, I haven't had any problems so far”
Complaint
Common complaints
- Subscription and Billing Issues
- “I can’t access a single content after paying my monthly subscription.”
- “Charged me for money but didn't work”
- Login and Authentication Failures
- “I can't receive the verification code in my email and that I can't access the app.”
- “unable to log in after subscribing. this persisted across all platforms.”