GetResponse is a business marketing platform for SMBs, providing email, landing page, and automation tools on iOS.
Product velocity
Unknown
Daily rank 🇺🇸
—
Business
Sentiment
3.9
224 reviews
Nemesis
Mailchimp Email Marketing
The App DNA
What makes this app unique?
Users hire the platform to centralize lead generation and sales automation, but the mobile app currently serves only as a monitoring dashboard rather than a creation tool.
For Small to medium-sized business owners and digital marketers requiring all-in-one lead generation and sales automation.
What does it look like?
Key features
Automated creation of emails, landing pages, and websites using generative AI tools
Real-time monitoring of lead collection, webinar sign-ups, and sales performance
Visual workflow builder for customer journeys with event-based triggers
How much does it cost?
Freemium model uses feature-gating to move users from basic email tools to high-value automation and webinar capabilities.
Velocity
Steady developmentShow more...
Who built it?
GetResponse Sp. z o.o.
4 apps tracked · Business
GetResponse Webinars
GetResponse Chats
GetResponse HubUser Sentiment
What do users think recently?
Fresh user feedback skews frustrated. Users appreciate responsive chat support agents provide helpful guidance for business tool applications.
How are ratings & reviews evolving?
What users say, by theme
- Responsive chat support agents provide helpful guidance for business tool applications
- Authentication failures prevent users from accessing their accounts via common email providers
49 of 49 recent reviews analyzed · high confidence · Frustrated overall
Read the full review analysisUnlock 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for GetResponse App
How's the Business market?
GetResponse maintains a presence in the Business category, currently ranking #58 Grossing in Vietnam and #85 in Belgium. The gap between its broad desktop feature set and limited mobile functionality restricts its ability to capture high-intent mobile-first users.
Read the market outlookThe rivals identified
By Intuit Inc.
Mailchimp is the direct market leader in email marketing automation with a massive, highly active user base and deep feature parity.
- Offers a comprehensive all-in-one marketing CRM that integrates email, social ads, and postcards seamlessly.
- Provides advanced predictive analytics and audience segmentation tools that go beyond basic list management.
- Maintains a high release velocity with 9 updates in six months, ensuring constant feature refinement.
Unlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for GetResponse App
Where is it heading?
The SMB marketing space is consolidating around all-in-one platforms, and GetResponse's ability to retain users depends on bridging the gap between its desktop automation and mobile utility. If the team fails to resolve authentication barriers, the platform risks losing its mobile-first user segment to more stable competitors.
- Authentication failures in the latest release block account access, which directly prevents new-user conversion and drives negative sentiment.
- Recent additions like revenue attribution tracking demonstrate active feature investment, which provides clear ROI data to ecommerce merchants.
The SWOT
- Marketing automation builder embeds business logic, creating high switching costs for SMBs
- Expanding mobile editing capabilities to match desktop parity would reduce churn
Next best moves
Audit authentication protocols because login failures are the top-reported barrier to entry → reduce new-user churn
+ 1 more prioritized moveThe counter-intuitive read
The mobile app's current limitation as a monitoring-only…
Read the full takeFeature gaps
Full campaign creation (available in Mailchimp but absent here) +1
Since the last report: The platform has pivoted to a monitoring-first mobile strategy while suffering from critical authentication regressions that hinder new user acquisition.
Bottom line
GetResponse provides a strong automation engine for SMBs, but the mobile app's inability to handle core creation tasks limits its utility, so the PM should prioritize fixing authentication and enabling basic campaign editing to prevent churn.
Unlock 1 critical friction, 1 market threat, 1 more prioritized move and the analyst’s take.
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