High confidence · Latest 120 of 1.7K total reviews analyzed

Mixed

Recent user voice shows a mixed sentiment. Users appreciate group messaging functionality provides a reliable way for teams and families to coordinate schedules and simple and accessible interface allows non-technical users to communicate without steep learning curves, but report recent updates to the event creation flow make setting specific times and locations difficult and persistent login and account verification failures prevent users from accessing their existing group chats.

Rating: 4.7

Reviews: 1.7K

Confidence: high

The latest update introduced a new event creator that triggered a surge in negative feedback regarding usability, while login and notification issues remain unresolved despite recent release notes mentioning sign-in improvements.

How did the latest release land?

Overall
4.7/ 5
(2.2M)
Current version
4.7/ 5
+0.0 vs overall
(1.6M)
Main signal post-update: group messaging functionality provides a reliable way for teams and families to coordinate schedules.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Rating over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Releases:MajorMinorPatch16 releases in range

Review themes

Praise

What users love

  • Group messaging functionality provides a reliable way for teams and families to coordinate schedules
    • Users frequently mention the app as a primary tool for organizing sports teams and church groups
    • The ability to keep large groups connected in real time is cited as a core benefit
  • Simple and accessible interface allows non-technical users to communicate without steep learning curves
    • Reviewers note the app is easy for older family members to navigate
    • The straightforward design is contrasted favorably against more complex messaging platforms
Complaint

Common complaints

  • Recent updates to the event creation flow make setting specific times and locations difficulttransitional
    • Users report that the new time-selection slider is imprecise and frustrating to use
    • The removal of specific address input fields prevents accurate event planning for some groups
  • Persistent login and account verification failures prevent users from accessing their existing group chats
    • Multiple reports of verification codes failing to arrive via SMS or email
    • Users are frequently signed out unexpectedly and cannot regain access to their accounts
  • Unreliable notification delivery causes users to miss important messages and time-sensitive group updates
    • Users report that notifications stop working entirely even when settings are enabled
    • Missing messages leads to social friction and missed commitments for work or school groups
Request

Most requested

  • Users request the return of the internet image search feature to facilitate visual communication
    • Reviewers express frustration over the removal of the integrated web image search tool
    • The inability to easily share GIFs or images is cited as a loss of core utility

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by GroupMe, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0