| Core Identity |
| Developer | Thomson Reuters | Microsoft Corporation | Xerox Corporation | LucidLink Corp. | Files.com | Xerox Corporation | Sorted Ai | Robust Research And Development Ltd. | Ramkumar Vellaisamy | Club Prophet Software LLC |
| Category | Productivity | Productivity | Productivity | Productivity | Productivity | Productivity | Productivity | Productivity | Productivity | Business |
| Platform | iOS | Android, iOS | iOS | iOS, Android | iOS, Android | iOS | iOS | iOS | iOS | iOS |
| Store Metrics |
| Rating | 5.0 / 5 | 4.7 / 5 | 5.0 / 5 | 3.4 / 5 | 4.2 / 5 | 5.0 / 5 | 4.2 / 5 | 5.0 / 5 | 5.0 / 5 | 5.0 / 5 |
| Ratings Count | 1 | 485,259 | 1 | 5 | 5 | 3 | 23 | 3 | 2 | 2 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Jan 26, 2017 | Dec 13, 2011 | May 15, 2013 | Apr 2, 2025 | Jul 9, 2021 | Oct 4, 2018 | Dec 19, 2020 | Jan 9, 2026 | Aug 13, 2025 | Oct 23, 2025 |
| Last Updated | Jul 27, 2025 | May 11, 2026 | Feb 13, 2026 | Apr 30, 2026 | Apr 20, 2026 | Feb 13, 2026 | Apr 10, 2026 | Feb 14, 2026 | Aug 15, 2025 | Nov 19, 2025 |
| Sentiment & Reviews |
| Sentiment | - | negative | - | mixed | mixed | - | - | - | - | - |
| Score | - | 25/100 | - | 45/100 | 60/100 | - | - | - | - | - |
| Praises | - | - Convenient file access across multiple devices keeps professional workflows moving for long-term subscribers
| - | - Background file uploading allows users to maintain productivity while attending live events
| - | - | - | - | - | - |
| Complaints | - | - Forced migration from the standalone scanning app creates friction and reduces document quality for users
- Broken video playback controls prevent full screen viewing and playback speed adjustments post-update
| - | - Functional failure where the application prevents users from performing any meaningful tasks
| - | - | - | - | - | - |
| Requests | - | - Simplified navigation to return to the root directory without repetitive back button usage
| - | - | - | - | - | - | - | - |
| Strategic Intel |
| Strengths | - 2FA authenticator integration secures enterprise-grade access
- Native Apple Files integration reduces document management friction
| - Ecosystem network effects driven by deep Windows and Office integration
- Personal Vault security serves as a high-value differentiator for enterprise users
| - Xerox hardware-linked printing integration functions as a B2B distribution moat
- Specialized IT governance controls provide a compliance barrier for regulated sectors
| - Streaming-first architecture eliminates local storage footprint for heavyweight media assets
- Zero-knowledge encryption satisfies strict enterprise security procurement gates
| - Platform-agnostic architecture avoids vendor lock-in [Enterprise Segment]
- Granular control over inbound file requests [Workflow Automation]
| - IT governance controls tailored specifically for Xerox-managed document workflows
- Focused, clutter-free interface for specialized enterprise approval tasks
| - | - Native Vision Pro support provides an immersive scanning experience
- Specialized detection modes for passports and tax forms simplify niche workflows
| - | - Native POS integration creates high switching costs for existing enterprise subscribers
|
| Weaknesses | - Zero functionality without an existing enterprise account
- Lacks independent document editing capabilities
| - 0.1★ rating gap between iOS and Android
- High-frequency complaints regarding background sync reliability
- Forced migration from standalone scanning tool creates user friction
| - Lack of native PDF annotation tools compared to competitors
- Stagnant feature cadence leaves the mobile interface feeling dated
| - High-frequency functional failures on mobile redirect users to web
- 3.4 rating on iOS indicates significant stability friction
| - No Android user traction [0 ratings on Android]
- Lack of native document editing [vs OneDrive]
| - Lack of real-time document co-authoring capabilities
- No biometric-secured personal vault for sensitive mobile-local files
| - | - Zero review volume limits social proof
- Lack of outbound faxing capabilities restricts professional adoption
| - | - Lack of offline-first scanning capability limits utility in connectivity-constrained warehouse environments
|
| Pricing | subscription | freemium | free | subscription | subscription | free | free | freemium | freemium | free |
| Momentum | Zombie | Active | - | Maintenance | Maintenance | - | Active | - | - | Maintenance |
| Update Cadence | 1 versions | 5 versions, 1 majors/6mo, ~10d avg | - | 2 versions, 2 majors/6mo, ~0d avg | 2 versions, ~4d avg | - | 5 versions | - | - | 1 versions |
