Hitask: Team Task Managementv19.4.0

Released April 28, 2020Major

iOS

The latest major update resulted in a 0.7 star rating decline on iOS, dropping the average from 3.45 to 2.75. While the interface design remains a positive touchpoint, critical synchronization and data availability failures dominate user feedback. The overall impact is negative, compounded by unresolved reports of billing issues.

What changed

New featureAdded an option to choose a custom app icon in Settings.
New featureIntroduced Notes for Clients that display when navigating into the Clients section.
UXFixed an issue with opening tasks on the Client screen.
UXAligned the text editor to the horizontal safe area.

Reception

38/ 100 impact scoreNegative

What worked

UX
The interface design continues to receive praise for providing a focused environment for task coordination.

What didn't

UX
backfired
Fixes for task opening and text editor alignment are overshadowed by widespread reports of synchronization failures and data visibility issues.

Marlvel takeaways

Prioritize a hotfix for synchronization and data availability, as these issues currently drive negative sentiment post-update.
Investigate internal billing and support workflows to address user allegations regarding unauthorized charges and unresponsive communication.
Monitor the next release cycle closely, as the current sample size remains too small to confirm if the 0.7 star rating decline is a permanent trend.

Original release notes

New: Choose an app icon! You can find that option in Settings.
New: Notes for Clients. Displayed when you navigate into Clients in the same way as Project notes.
Fixed: Opening tasks on Client screen.
Fixed: Align text editor to safe area horizontally.
And some other minor fixes and improvements.